Last Updated: December 2025
Thank you for visiting The Prosta Peak. This Refund Policy explains how refunds are handled in connection with our website prostaupeak.com (the “Site”).
The Prosta Peak is a product review and information website. It does not manufacture, store, sell, or ship physical products. Any purchase you make after clicking a link on our Site is processed and fulfilled by an independent third‑party seller. Because of this, refund rules are different for:
- Purchases made on third‑party websites
- Any digital products or services sold directly by The Prosta Peak (if and when offered)
1. No Refunds for Third‑Party Purchases
Most products mentioned or recommended on The Prosta Peak are sold by external companies.
- When you click a link on our Site and complete a purchase on another website, that transaction is between you and the third‑party seller.
- All refunds, returns, exchanges, and cancellations for those orders are governed solely by the refund and return policy of that seller or platform.
- The Prosta Peak does not have access to your order details, payment data, or shipping records for those external purchases and therefore cannot issue, approve, or process refunds on their behalf.
If you wish to request a refund for a product purchased through a link on our Site, please contact the relevant seller or the platform where you placed the order and follow their official procedure.
2. Refunds for Direct Digital Purchases (If Offered)
From time to time, The Prosta Peak may offer digital products or services directly on prostaupeak.com (for example, e‑guides, checklists, or premium informational content). Refunds for these direct purchases are handled as follows:
You may be eligible for a refund if all of the conditions below are met:
- Your request is made within 14 days of the original purchase date.
- The digital product has not been extensively accessed, downloaded multiple times, or fully consumed.
- You can provide valid proof of purchase, such as an order ID, transaction number, or payment confirmation email.
The Prosta Peak reserves the right to evaluate each request individually and may decline a refund if there is clear evidence of full use, sharing, or abuse of the digital product.
3. How to Request a Refund (Direct Purchases Only)
If you purchased a digital product or service directly from The Prosta Peak and believe you qualify for a refund, please follow these steps:
- Send an email to contact@prostaupeak.com with the subject line “Refund Request”.
- Include the following in your message:
- Your full name
- Email address used at checkout
- Order or transaction ID
- Date of purchase
- Clear explanation of why you are requesting a refund
- Our team will review your request, typically within 5–7 business days.
- If your refund is approved, it will usually be processed back to your original method of payment within 7–10 business days, depending on your bank or payment provider.
If a refund request is denied, we will inform you by email and may provide a brief explanation.
4. Non‑Refundable Situations
The Prosta Peak does not provide refunds in the following situations:
- Products or services purchased on third‑party websites, whether or not you arrived there via a link on our Site.
- Digital products that have been fully accessed, downloaded multiple times, or clearly used in full.
- Refund requests submitted more than 14 days after the purchase date for digital products bought directly from The Prosta Peak.
- Orders where we suspect fraud, chargeback abuse, or violation of our Terms and Conditions.
5. Affiliate Links and Earnings Disclaimer
Some of the links on prostaupeak.com are affiliate links. This means The Prosta Peak may earn a small commission if you click a link and complete a purchase, at no additional cost to you.
- These commissions do not influence the refund decisions of third‑party sellers.
- All refund, return, and exchange decisions for affiliate purchases are made solely by the merchant or platform where you placed the order.
- The Prosta Peak is not responsible for the quality, delivery, or refund outcomes of any external products or services.
6. Changes to This Refund Policy
The Prosta Peak may update this Refund Policy periodically to reflect changes in our offerings, legal requirements, or internal practices. When changes are made:
- The “Last Updated” date at the top of this page will be revised.
- Continued use of the Site after any changes are posted will signify your acceptance of the updated policy.
You are encouraged to review this page from time to time to stay informed about how refunds are handled.
7. Contact Us
If you have any questions about this Refund Policy or need help understanding whether your purchase is handled by The Prosta Peak or a third‑party seller, you can contact us at:
Email: contact@prostaupeak.com
We aim to respond to refund‑related emails within a reasonable time frame, typically 2–5 business days.
